Cannot load Search Designer (Workplace XT) in Internet Explorer

Workplace XT version: 1.1.5

IE version: 10

Problem:

When accessing Search Designer in IE, it says that it needs Java 1.5.0.11 to run the applet. Although the Java 1.5.0.11 is installed, IE still does not load the page.

Solution:

Make sure that the site is added to the Trusted sites zone.

Steps:

  1. Go to Tools > Internet Options.
  2. Under Security tab, click Trusted sites and click the Sites button.
  3. Enter the site in the “Add this website to the zone” field.

 

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