“We spent more than $9.5 billion in technology firmwide, of which approximately $3 billion is dedicated toward new initiatives. Of that amount, approximately $600 million is spent on emerging fintech solutions—which include building and improving digital and mobile services and partnering with fintech companies.”
– Jamie Dimon (CEO of JP Morgan), 2016 Letter to Shareholders
The financial services industry is increasingly acquiring the “tech” suffix as Silicon Valley takes aim at one of the world’s most profitable and highly regulated sectors. This change not only brings with it new technology, but a need to attract and develop talent that have the skillset needed to operate in this changing environment. Organizations are also grappling with how to simultaneously foster innovation and entrepreneurial risk-taking while also ensuring stability and financial prudence.
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The shift from offline/brick-and-mortar retail to online eCommerce is a trend that has garnered attention and commentary for much of the last two decades. What was once a niche market focused on selling a few select products and services has ballooned into a nearly $2 trillion industry whose influences dominate the retail industry in more ways than ever before.
Despite the noise, penetration of overall retail sales continues to be in the sub-10% range, particularly outside of the US. Calls for a radical transformation in the retail industry so far have largely not been borne out, and offline retailers have over the last 10-15 years continued to do well. In fact, the list of the world’s largest retailers continues to be dominated by offline retailers, or retailers who were born offline and continue to derive most of their sales from physical retail locations.
However, while evolve-or-die style calls for strategic shifts to eCommerce may have in the past been overblown, recent data and news suggests that this issue is perhaps more pertinent than ever before. A recent article in the New York Times for instance highlighted that “store closures […] are on pace this year to eclipse the number of stores that closed in the depths of the Great Recession of 2008.” Similarly, retailers are going bankrupt at record rates, and “in a little over three months, fourteen chains have announced they will seek court protection […] almost surpassing all of 2016.”
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I’ve been working since 2011 and I’ve met different people from different industries. Professionalism not only inside the workplace, but also outside the physical office, is one of the most important traits and also one of the most difficult to master.
What I will write in this article is my personal experience. Please feel free to comment what you think, professionally. 🙂
First, I would like to say that I am not a role model. I am also in the process of practicing professionalism. It’s a broad term, but you can think of it as being polite as much as possible, and not letting your emotions control you especially in difficult situations. I know I still fail in that, so like I’ve said, I am still practicing.
I would like to start by criticizing myself. Here are my weaknesses, and I know some of you might relate.
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The blog. It’s the oft-overlooked stepchild of a website; yet, positioned properly, it can generate an almost unlimited number of highly qualified leads.
There is a proven, five-step process for transforming your blog into a high performing conversion funnel engine for acquiring qualified prospects. We’ll go through examples of blogs that are doing it right—along with some examples of what not to do. No matter what you’re selling, you’ll learn how to design your blog for maximum conversion success.
Every business with an online presence has steps that a person must follow to become a customer. Whether people are buying your product or signing up for some other service, there will always be a certain number of steps they’ll have to take before they open their wallets and give you their hard-earned money.
The process by which you engage your prospect and turn them into a paying customer is called a sales funnel. A funnel exists at every one of your touch points—and one of the most valuable of these is your company’s blog.
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